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Activity Forums Help Desk Have you seen any bugs? Let us know here!

  • Have you seen any bugs? Let us know here!

    Posted by Joshua Alcorn on February 13, 2024 at 8:29 pm

    As we’re upgrading the site and rolling out cool new features, some things could be a little buggy. If you come across something that looks strange, please let us know. Take a screen shot and drop it in the comments below. Thank you!

    Joshua Alcorn replied 9 months, 3 weeks ago 5 Members · 14 Replies
  • 14 Replies
  • Chris

    Administrator
    February 14, 2024 at 3:10 am

    Known issues:

    – Some of the training isn’t showing up for some people

    – Some of the “Groups” are not automatically allowing some people into them

    – In the “Members” search request, not all members are showing up in the search results

    We’re working at ironing out these bugs.

  • Marti Thomas

    Member
    February 14, 2024 at 8:22 pm

    Profile Types: Where do we select this in our profiles? Great feature!

    • Chris

      Administrator
      February 14, 2024 at 9:33 pm

      Ah yes. Great catch. Thanks for including the screen shot.

    • Chris

      Administrator
      February 16, 2024 at 1:48 am

      Marti, you should be able to choose a profile type now. Under PROFILE >> EDIT >> Scroll to the bottom and choose your profile type from the drop down menu. If you don’t see the drop down, please let me know. I’ve attached a quick video that shows you how to change your profile type.

      0:15

      change your profile type

      0:15

      • Marti Thomas

        Member
        February 17, 2024 at 1:47 am

        I don’t have that option 🙂

        • Chris

          Administrator
          February 17, 2024 at 2:17 am

          I was afraid of that. It works for some folks but not for everyone. Ok, I’ll keep trying to figure out why it’s not showing up for some people.

          Thanks for letting me know.

      • Mary R Snyder

        Member
        February 19, 2024 at 8:29 am

        I don’t have this option either.

  • Lawrence Anderson

    Member
    February 14, 2024 at 8:51 pm

    I entered my profile setup to change an item two different times. Each time I changed my nickname or job title it erased all the “about me” stuff below.

    • Chris

      Administrator
      February 14, 2024 at 9:32 pm

      Thanks for letting me know. I’m looking into how that can be fixed.

  • Joshua Alcorn

    Administrator
    February 19, 2024 at 4:49 am

    From mobile, I can’t seem to hyperlink text. I select the text, click the link button and enter the URL into the field. But rather than linking the text, the URL is inserted into the body of the post.

  • Marti Thomas

    Member
    March 10, 2024 at 8:33 pm

    Me again 🙂 Trying to attempt to get to the Viral Campaign Builder — am I in the wrong spot? THX!

    • Joshua Alcorn

      Administrator
      March 11, 2024 at 11:37 am

      @marti-thomas, can you try accessing it through the ‘Training’ tab on the menu? Click training, then ‘All Courses.’ Then navigate to the Viral Campaign Builder. Depending on how many courses you have access too (how many conferences you’ve been to), you may have to click to page two or three.

      LMK if that doesn’t work and @chrisdavenport and I will test further.

  • Marti Thomas

    Member
    March 11, 2024 at 12:17 pm

    Training>All Courses> No Viral Campaign 🙂 THANKS!! @josh-alcorn and @chrisdavenport

    • Joshua Alcorn

      Administrator
      March 12, 2024 at 7:23 am

      Sorry sister, we’re on it!

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